ITH Logo New

Contact Us

By clicking “Let's Talk”, I agree to the ITH Privacy Policy

Process
done right

At ITH, we have spent over 15 years refining and developing our step-by-step process to ensure great deliveries.

Contact Us

Our Internal Process

01

Project Management

All of our project managers are proactive and clear communicators. They have been trained to collaborate across cultures.

02

Quality Assurance

All of our work passes through rigorous testing procedures before we present it to you. This ensures a great working product built to impress.

03

User Acceptance Testing

After our internal QA testing, we will help you test your product until you are satisfied. Between our testing and your testing, your product will meet and surpass your expectations.

Onboarding Process

Requirements
Proposal
Startup Call
Weekly Meeting

Process Faq

What communication tools does your team use?

We want to use what you are using, so that we can integrate into your team and process. Throughout the years, we have used communication tools, such as Slack, Google Hangouts, and Skype. For Project Management Systems, we have used Trello, Asana, Jira, Zoho, Teamwork and many others. If we haven’t used it before, we can learn to communicate effectively with you.

Jira Software
Will my project coordinator be an American or an Indian?

Your project coordinator will be an Indian, who has been highly-trained by both our American and Indian staff to effectively manage your project. Your relationship manager will be an American, who lives in India and works closely with each project and project team.

What hours does your team typically work?

Our team works Indian Standard Time hours, from 9 am to 7 pm (11:30 PM to 9:30 AM EST). This means that while you sleep we are getting your project done and have a few hours each morning of overlap to communicate. At ITH, we greatly value our employees and want the best for them inside and outside the office. Working standard Indian hours allows them to be a part of their family and community.

How quickly could you start a project?

Normally, we will start a project within five business days from when the Work Statement is signed. However, if you need a project started sooner, we will work hard to start as quickly as possible.

Does ITH offer ongoing maintenance and hosting?

Yes, we provide support and maintenance for many of our clients. When your project is ready to be released, ITH will discuss your support and maintenance needs with you. Every project is different, so we will create a support and maintenance package that fits your needs.

Let us help you deliver your project on schedule and on budget.

Start A Project