Mike Mukul

Mike Mukul

9 Effective Scrum KPIs

Straightforward SCRUM KPIs to optimize team performance.

Whether a software development team uses Scrum or some other method to determine quality assurance, every project has to be evaluated and problems isolated, in order to improve a team’s quality of work. Similar to other development methods, there are effective Scrum KPIs to keep the delivery team and client on the same track.

In Scrum, sprints give the team a chance to set an achievable goal in a designated amount of time. The purpose is then to have metrics that measure if the team has improved or is at least maintaining efficiency in their work. At IT Hands we use the following nine Scrum KPIs to keep our team accountable.

Communication

Clear communication is key to success in delivering a project . The development team, scrum master and product owner must have honest and straightforward communication. Before any metrics or KPIs can improve efficiency, there must be openness between team members and the client.

Estimation Accuracy

This measurement helps the project manager understand the team’s ability to accomplish their set goals. It is a comparison of stories committed versus stories completed during the sprint.The Burndown charts are useful for this measurement, by showing the Ideal Situation and Actual Situation in the team’s estimated project delivery. More on Burndown charts later. As a team works together their ability to set achievable goals becomes more intuitive.

Velocity Consistency

Team velocity is a key planning tool showing the amount of work completed. It compares the story points completed in the last sprint to those completed in the current sprint. It’s very helpful for future sprint planning and Estimation Accuracy from sprint to sprint. Product owners may find it useful as well, as they can look back on previous sprints to estimate the average story points completed. This will give them an idea of how many story points to expect in the current sprint.

Process Refinement

Having a retrospective meeting gives the scrum team opportunity to discuss lessons learned and methods to improve the process. This is where they discuss previous sprints, Scrum KPIs and what can be improved in next sprint. A good scrum team will define a number of items that need to be improved, based on previous experiences. This is very important to review how the scrum team is improving the process and implementing any changes.

Quality of Deliverables

Delivering quality results to a project is the very purpose of a team’s work. Reviewing the quality of deliverables after each sprint keeps a team on track to continually provide value to a project. The goal is to give a functioning product to the project owner for review at the end of each sprint. Make the goals achievable (don’t attempt to create a fully-complete functionality in one sprint).

Logged Defects

The project log shows how many defects remain when a sprint is complete. All the defects are then broken down into different types. Once the customer looks at the product, the team will keep track of the problems. That way they will all be resolved before the end of the project.

Understanding Goals

Having the team on the same track with goals for the sprint is a huge part of successfully completing a project. Each and every team member should understand the purpose of the sprints and what is to be accomplished. The purpose of a sprint is always focused on the value to be delivered in the acceptance criteria of the stories.

Burndown Charts

Burndown charts are an excellent way to review the sprint and project progress. These charts clearly show how the sprint is going on a daily basis and if your project is on track.

  • Sprint Burndown: The Scrum team tracks their work by using the sprint burndown chart. This chart includes what they have committed to when starting the sprint and how much they have completed to date.
    graph1 (1)
  • Release Burndown: This is used to track the progress of a project. A scope change can be easily tracked via this chart.
    graph2 (1)

Team Motivation

If a team is not satisfied with a project or feeling inspired to work, none of the Scrum KPIs will help. Lack of personal drive will obviously result in low-quality deliverables, performance and commitment. A good project coordinator will sense these attitudes in the initial standup meeting, planning and review sessions. The role of the team leader is to ask questions in order to feel out each team member’s vision for the project. The end result will reflect back on the project coordinator.

Scrum is an efficient method for projects. It helps our team stay on task and set measurable goals. The sprints give us the opportunity to evaluate project goals along the way, which allows the project owner the chance to make decisions throughout the process. Want to know more about how our scrum process works? Send any questions to solutions@ithands.com.

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